PRIVACY

GENERAL

Home & Garden Landscaping recognise the importance of privacy and community awareness regarding the collection, use, disclosure and security of personal information which we may collect during the course of our functions. We are committed to upholding the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and the Privacy Amendment (Enhancing Privacy Protection) Act 2012. This Privacy Policy sets out how we manage your personal information and protect your privacy. We may change this policy from time to time by updating this link.

WHAT INFORMATION WE COLLECT AND HOLD

Information we collect and hold includes: name; contact information including email address; demographic information such as postcode, preferences and interests; and other information relevant to customer surveys and/or offers.

HOW WE COLLECT AND KEEP SAFE YOUR PERSONAL INFORMATION

How we collect and store personal information varies depending on the purpose for which it is collected but may include the collecting of copies of your: demographic information such as postcode; written correspondence with us; or request for assistance and/or other associated documents and information that you may provide to us in relation to this request; or queries or complaints; or information provided for competitions/promotions/offers we conduct. We may keep copies of the above documents (in physical or electronic form at our discretion) as is necessary to provide our services. All personal information is securely stored at all times by us, where an authorised person will have access to the above documents and information. Personal information we collect will not be disclosed overseas.

We may collect, hold, use and disclose personal information for purposes necessary to carry out our services. Generally, these purposes include: to provide you with the services requested by you from us; for general marketing and promotional purposes; to comply with our reporting obligations to government agencies and public sector bodies; to conduct a promotion/competition or offer; to provide when required by law to disclose information; or for research and development.

If necessary to provide our services, we may need to disclose your personal information to external service providers. These external service providers are strictly prohibited from using your personal information for any purpose other than the purpose for which you have given us your personal information. Otherwise, we will only share your personal information in accordance with your express consent and instructions, as provided through the exclusions set out in the Australian Privacy Principles. We do not supply our database information to other marketing organisations not acting on our behalf.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by thisprivacy statement.

If you have previously agreed to us using your personal information for direct marketing purposes,

you may change your mind at any time by writing to or emailing us. We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. You may request details of personal information which we hold about you under the Data Protection Act 1998.If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above email address. We will promptly correct any information found to be incorrect.